Join a highly regarded operator in the Build-to-Rent (BTR) sector, as Leasing Associate in Birmingham.

This is an excellent opportunity for a service-driven professional to launch or accelerate their career in property leasing within a dynamic, customer-centric environment.

Core focus of the Leasing Associate

Working closely with the Leasing Manager and General Manager, you will be crucial to the development’s success by driving occupancy and revenue. Your focus will be on delivering exceptional service throughout the customer journey, from initial enquiry to securing the tenancy.

Day-to-day of the role

• Sales & Viewings: Conducting engaging and informative viewings of apartments and the extensive amenity spaces, converting potential residents into applicants through excellent product knowledge and persuasive communication.
• Lead Management: Diligently managing all incoming enquiries (phone, email, walk-ins) and maintaining the prospect database using the property management system (CRM).
• Application Processing: Assisting with the full leasing cycle, including guiding applicants through the referencing process, preparing tenancy documentation, and ensuring all legal requirements are met.
• Market Insight: Assisting the Leasing Manager in tracking local market rents and competitor activity to provide informed feedback on pricing strategies.
• Resident Liaison: Supporting the smooth move-in process for new residents, ensuring a high level of satisfaction from day one.
• Administrative Support: Performing general administrative tasks related to leasing, file management, and maintaining the show home/leasing office presentation.
• Service Delivery: Contributing to the overall vibrant community atmosphere by being a friendly and professional front-of-house presence.

Skills you need

We are looking for a highly energetic and sales-focused team player who meets the following criteria:

• Experience: Previous experience (minimum 6 months) in sales, lettings, hospitality, or a customer-facing role. Direct experience in residential lettings or the BTR sector is advantageous but not essential.
• Sales Drive: A confident communicator with a natural aptitude for sales and meeting targets.
• Customer Focus: A genuine commitment to providing exceptional customer service and creating positive first impressions.
• Organisation: Excellent administrative skills, meticulous attention to detail, and a proactive approach to follow-up tasks.
• IT Skills: Competence in using CRM systems, property software, and Microsoft Office applications.
• Legislation: A willingness to quickly learn and apply UK lettings legislation and compliance requirements.

Apply today

Click on the apply button and fill in the required fields to apply for the Leasing Associate job. Or reach out to George Arnold at george@hyperion-partners.co.uk or 07926 689 919.

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